The Bromley Common Practice

Crown Medical Centre, 3 Mackintosh Street, Bromley, Kent, BR2 9GT 165 reviews

Reviews

Recommend
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Written by a patient
29th April 2016


Sadly, as we get older (I am 72) we have to visit our doctors more often than we would wish. This is certainly the situation for me. The quality of "service" that I have received from all doctors at the Bromley Common Practice has been excellent.Recently, I have been seen by Dr Chandon who always manages to put me at my ease and listens to my "concerns". I cannot praise him too much. Having said this all other doctors at the Practice are excellent albeit they are always under pressure. It seems to me that Bromley Common Practice is making a big effort to maintain high standards of customer care and customer service. Since moving to new premises I am very impressed with the reception staff. In a recent telephone conversation I could not speak too highly of the manner that I was spoken to by the lady answering the telephone. I wish I had asked her name. Keep up the good work treating patients with consideration and professionalism Michael S Hathway

5th May 2016
Response from The Bromley Common Practice

Thank you so much for your comments, I shall pass them onto the team

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th April 2016


Not convinced i was listened to enough. Certain points were just dismissed.

5th May 2016
Response from The Bromley Common Practice

I'm sorry to hear you feel that some of your points were just dismissed. If you would like to give me ~(Katie Mitchell, Practice Manager) a little more information I can look into this further for you.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
28th April 2016


Julie and Danny stevenson we have been with Bromley common practice for many years have always been an excellent doctors surgery all the doctors that have since retired were all very good doctors as well as the doctors that are there now never had any complaints always have and still do get the best treatment receptionists always very polite and helpful couldn't ask for better healthcare

5th May 2016
Response from The Bromley Common Practice

Thank you for your comments, I'll pass them onto the team

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
27th April 2016


Kathy the receptionist was extremely helpful sorting out appointment for my daughter and was cheerful through the process.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd April 2016


This is a very good surgery I've never had any problems with help and advice and the new building is very nice and easy to get around, would highly recommend.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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